Flow from shipping to exchange/hem adjustment

First shipment from our store

If the total purchase amount of your order is 11,000 yen or more (including tax), we will ship your order free of charge nationwide. If you would like to have your pants hemmed at this point, please specify this when placing your order.

Second shipment from our store (if you wish to exchange or hem the item)

In the unlikely event that the size does not fit, we can exchange it immediately if the desired size is in stock. If the size is not in stock, we will contact you to inform you of the arrival date and you may have to wait.

[If you wish to exchange sizes or hem the hem]

We apologize for the inconvenience, but please return the item to us at your own expense. Once the item arrives at our store, we will send you the replacement item at our expense. If you would like to have the item hemmed, we recommend that you do so at the same time as the size exchange.

A third shipment from our store (if you wish to exchange or hem the item)

Please note that if you need to exchange the size or hem the pants again, you will be responsible for the round-trip shipping costs.

[Inquiries regarding returns, exchanges, and cancellations]

When making a request, please first contact us using the inquiry form .