TRADE LAW

You can use credit card payments, bank transfers, etc. Please see here for details on each payment method.

The payment amount will be the product price + consumption tax + shipping fee + handling fee (packaging, payment handling fee, bank transfer fee, etc.).

Products are only sold and delivered within Japan.
For products that are in stock, they will be shipped within 2-3 business days after your order and payment or receipt of payment have been confirmed.
Products that include hemming will take an extra business day, and products ordered from the store may take longer than usual to be shipped.

Orders received on Saturdays, Sundays, and public holidays will be processed on the next business day.
However, there may be delays depending on the delivery area, natural disasters, traffic conditions, etc.
There are also some areas where we cannot deliver.

Delivery company: Yamato Transport or Sagawa Express

*Orders received on Saturdays, Sundays, and public holidays will be processed on the next business day.
*Delays may occur due to unavoidable circumstances, such as delivery area or natural disasters.
*There are some areas where delivery is not possible.

We cannot accept cancellations due to customer convenience after an order has been placed. However, cancellations may be accepted in the following cases:
・If your payment method is bank transfer and you have not yet made the transfer

When you receive the product, please check to make sure that the item you received is not different from the one you ordered. We will only accept returns or exchanges if you contact us within 7 days of receiving the product.

• For items that have been washed without signs of wear, dirt or scratches
• If the hem has not been altered
• In case of defective products

*We cannot accept exchanges if the hem has already been shortened, if the item has become dirty after wearing, or if it has been washed. We also cannot accept returns or exchanges for reasons such as the item being different from what you expected or if you made a mistake in your order.
*As a general rule, returns are not accepted except in cases where the product you received is different from the one you ordered, or is broken or damaged. If there is a problem with the product, we apologize for the inconvenience, but please contact the online shop.

In the unlikely event that a return is made, we will refund you using the following method once the returned item arrives at our store.

*Depending on the credit card company, it may take some time for the refund to actually be made after the refund process is completed.
Please be aware of this.

*The refund amount will be the product price minus the transfer fee, and will be refunded to your specified account.
Please contact us if you have any questions.